Managed AI & costs

Vigent manages the AI account and underlying provider models on the server. You do not create a provider account or enter a key; simply configure your agent and choose the reply mode that fits the job.

Subscription and reply credit serve different roles

• The monthly subscription covers platform features, channel connection limits, and service capacity; agent count is not limited.
• Reply credit is a prepaid balance for AI requests such as replies, conversation analysis, and response tests; it is not a separate plan or monthly message bundle.
• Credit is captured only after a successful AI request. If it fails or is cancelled, the reserved amount returns to your balance.

Three simple modes instead of technical model names

Choose Fast, Balanced or Premium for each agent. Vigent manages the provider model behind each mode for quality, speed and cost, and can improve it without changing your agent settings.

Transparent, trackable charges

Each mode price is shown before use. Analysis and testing also show request count and estimated cost in advance; your balance and deductions remain traceable in Billing.